Privacy Policy

Introduction

At The Rehab Physio we take your privacy very seriously and we are committed to protecting your personal information.

We reserve the right to make changes to this Policy at any time. Your continued use of our products, applications, services, and websites that are subject to this Policy will signify your acceptance of any and all changes to this Policy made by us from time to time.

The Rehab Physio is the data controller in connection with any personal information collected or received by us arising from your use of any of our services, websites, and customer support communications.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Personal Data

Personal data means any information about an individual, from which that individual can be identified. We collect, use, store and transfer personal data whenever you interact with us whether that be through face-to-face meetings, by phone, email, in writing, social media, the use of our website, video conferencing or other methods.

When permitted, or authorised by law, we may also receive information about you from third parties such as business partners, credit or fraud checking agencies, as well as other third parties with whom we have had no prior contact.

Website Contact Form

If you have asked us to contact you via our website contact form or if you have sent us a message, we will store the data from you that is necessary to contact you. The data will be deleted by us as soon as storage is no longer necessary, or you withdraw your consent.

Job Application

If you send us your application documents, we process your personal data contained therein as well as your CV and references for the purpose of personnel selection and filling the position. 

Social Media

If you use any of our social network pages or applications, we may receive information relating to your social network accounts. For instance:

If you click on a ‘like’or ‘tweet’ or similar button in one of our websites or services, we may record the fact that you have done so. In addition, the content that you are viewing may be posted to your social network profile or feed. We may receive information about further interactions with this posted content (for example, if your contacts click on a link in the posted content), which we may associate with the details that we store about you

If you ‘like’ or similar one of our pages on a social network site, we may receive information about your social network profile, depending on your social network account privacy settings.

For more information and for details about how you can control access to your social network profile, you should view the privacy policy and other guidance available on your social network’s website.

Your rights regarding your personal data

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights above, please email us at info@therehabphysio.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee (or refuse to comply with your request) if your request is clearly unfounded, repetitive or excessive.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Cookies

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About Cookies

A cookie is a simple text file that is stored on a user’s computer (or mobile device) that is created when a user visits a website using a programme called a browser (i.e. Google Chrome).

A cookie isn’t a programme itself and doesn’t actively do anything on a user’s computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user’s experience of a website.

A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code which is composed of the site name and some digits and numbers.

Why are cookies used?

Most websites will use cookies in order to improve the user experience by enabling the website to ‘remember’ the user, either for the duration of the visit or for repeat visits.

Cookies do lots of different jobs, such as:

  • remembering what items a user may have added to a shopping basket or an itinerary as the user moves between pages on a website
  • saving a user’s preferences to allow them to customise a website
  • measuring what users do on a website to ascertain which parts of a website are popular, how long they spend on a website, how often users return, where they come from etc.

What cookies are used by this site?

Cookies are set by this website (first party cookies) but may also be set by other websites (e.g. YouTube) that run content on the website’s pages (third party cookies).

Cookies can be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).

Links to third party sites

Our website may contain links to other third party websites that are not operated by us. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices of those third party websites. We strongly encourage you to view the privacy and cookie policies displayed on those third party websites to find out how your personal information may be used.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact Details

Name: The Rehab Physio Ltd

Address: Unit 1 Grisedale Road, Old Hall Estate, Bromborough, Wirral CH62 3QA

Phone No: 0151 665 0266

Email: info@therehabphysio.com

Our website address is: https://therehabphysio.com.